Thanks for your interest and purchase of our products.
Upon receiving your order, we will strive to dispatch it within 48 working hours.
The transportation time is around 7-14 days;
When your order is ready for shipment, you'll receive email notifications with tracking and delivery updates. Reach out to service@lefeet.com if you have any questions about your order.

Yes. Once your order has shipped, you will receive an email confirmation with a tracking number that allows you to track your package.

If you just placed your order, please contact at service@lefeet.com and we will correct your address.

You will be responsible for any additional shipping costs incurred if you provide an incorrect address or request a change in the delivery address.

Yes we do. Most of our products have a no questions asked return policy as long as there is no damage. For product specifics, please view the product page for those policies. You can also view our Return Policy page for more information.

If you wish to cancel an order, please contact us within 48 hours after order placed. Please note that any orders that have already been packed or shipped cannot be modified or canceled.

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to service@lefeet.com and we will deal with it.

‍In general. In the event of a loss, damage or delay or event which may lead to a claim under this Policy, the Insured must give prompt notice to the Insurer and in all events no later than 90 days following the order date for the goods, or such shorter period of time for notice as required under this Policy.
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‍Loss due to non-delivery. Where goods are presumed to be lost because the goods were not delivered, the Insured must report the loss to the Insurer no later than 30 days following the date on which the goods were shipped for domestic shipments or 60 days following the date on which the goods were shipped for international shipments.
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‍Damage. Damage to goods must be reported to the Insurer no later than 15 days after the delivery date of the goods.
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‍Delay. Delay in the delivery of goods must be reported no later than 7 days following the date on which the goods were shipped for domestic shipments or 30 days after the date the goods were shipped for international shipments. Unless the Terms in your email from Seel or Your page within resolution.seel.com indicate a different claims filing period.
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Terms may vary depending on specific details agreed upon between Seel and Partners or merchants. Check the Terms in your email from Seel or login to resolution.seel.com to see the specific policies that apply to You.

Any one package or shipment: $5, 000 USD units.

1. Log on to Seel Resolution Center using your email address and order ID:;
2. Enter your email and order number, click next;
3. Select the claim type and offer the documents accordingly;
4. Seel will handle the claims according to the policy rules to determine if the reported claim qualifies for compensation;
5. If the reported issue does qualify, a refund will be automatically sent to you in a prepaid credit card via email. If the reported issue doesn’t qualify, an email will be sent to you to notify you of the denial and the reason.

All issues must be reported within 90 days of the order date.

Issue of Loss
If the package is"not delivered"as per the carrier's information, must be reported within 90 days after the order date;

If the package is marked "delivered" yet not received, must be reported within 7 days from the time the carrier’s information is updated to"delivered”.

If the package is delivered with damage, must be reported within 7 days from the time the carrier’s information is updated to "delivered".

If you experience any problems with the Worry-Free Service (e.g., difficulties with claims), click here for assistance.