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Frequently Asked Questions

Main Unit

The thrust is about 17.6 lbf in water.
The speed of LEFEET S1 PRO is about 1.8 m/s.

(*As the battery power is used up, the power of LEFEET S1 PRO will gradually weaken, and there will be an automatic speed reduction and speed shift. Even if the device is unable to be used at high or medium Speed Setting, this is a normal condition and should not be cause for worry.)

The operating time of LEFEET S1 PRO is between 35mins and 70mins under normal using.

(* All the parameters are for reference only. The specific battery life will vary depend on your selection of Speed Settings, the user's body weight, as well as the environment and frequency of use.)

There are three speed settings for you. They are High, Medium and Low speed setting.

(*As the battery power is used up, the power of LEFEET S1 PRO will gradually weaken, and there will be an automatic speed reduction and speed shift. Even if the device is unable to be used at high or medium Speed Setting, this is a normal condition and should not be cause for worry.)

Including Handle Bracket: 11.8x11.8X6.3 in(including Handle Bracket).

(*We suggest you disassemble the Handle Bracket when LEFEET S1 PRO need transportation in order to save your space.)

No. LEFEET S1 PRO has sport camera mount while sport camera need to be purchased by yourselves.

We take GOPRO as an example. Or you can choose those cameras which can be attached on the GOPRO base.

No. Dual Jet Rail Kit / Single Grip Rail Kit / Multi-Purpose Mount Kit / Scuba Booster Strap Kit / Scuba Tank Mounts / Floating Fins /Neutral Buoyancy Tank are optional accessories that need to be purchased by yourselves.


(*But if you order two LEFEET S1 PRO at once, Dual Jet Rail Kit will be considered as free add-on accessory.)

It needs 2.5 hours.

Yes.

There are only one battery.


(*We suggest you disassemble the Handle Bracket when LEFEET S1 PRO need transportation in order to save your space.)

Yes. Our battery is compliant with air traffic control standards.

· Please do not store LEFEET S1 PRO in too high or too low temperature, too dry or too wet, direct sunlight and dust environment, which may cause damage over time.
· Please fully charge LEFEET S1 PRO before storing to prevent over discharge when it doesn’t in use.
· If not in use for long time, please recharge the battery every three months.
· The storage temperature should not exceed the range of 14° F ~ 122° F.

Remote Control

1.5 hours.

The max distance is 1.5 meter.

It’s better to pair two pieces of S1 PRO at once so as to operate them normally.

The remote control has been successfully paired with the main unit at the factory. If it is not paired, you can re-pair it by the pairing method in the user manual.

Delivery Question

Thanks for your interest and purchase of our products.


Upon receiving your order, we will strive to dispatch it within 48 working hours.

The transportation time is around 7-14 days;

When your order is ready for shipment, you'll receive email notifications with tracking and delivery updates. Reach out to service@lefeet.com if you have any questions about your order.

Yes. Once your order has shipped, you will receive an email confirmation with a tracking number that allows you to track your package.

If you just placed your order, please contact at service@lefeet.com and we will correct your address.

You will be responsible for any additional shipping costs incurred if you provide an incorrect address or request a change in the delivery address.

Return and Refunds

Yes we do. Most of our products have a no questions asked return policy as long as there is no damage. For product specifics, please view the product page for those policies. You can also view our Return Policy page for more information.

If you wish to cancel an order, please contact us within 48 hours after order placed. Please note that any orders that have already been packed or shipped cannot be modified or canceled.

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to service@lefeet.com and we will deal with it.

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