Trade-in Terms & Conditions
1. Eligibility
The LEFEET Trade-in program is open to individuals who own an old LEFEET model or an underwater scooter from other brands.
2. Shipping of the Trade-in Product
Participants are responsible for securely packaging and shipping their old devices to the address provided by LEFEET.
Shipping costs for sending the trade-in product to LEFEET are the responsibility of the participant.
MUST HAVE: main unit (motor), battery;
OPTIONAL: remote control, handle, bracket, chargers and cables, other accessories and spare parts you purchased separately (e.g., tank mount, leg mount, SUP mount, remote control extension kit, single grip rail kit, etc.)
Please note our return warehouses are centralized in Germany and the United States. For returns being shipped from outside them, potential re-entry fees may be applicable in the destination country. These costs are to be borne solely by yourself. Given the complexity and variability of international tax and duty regulations, it is infeasible to ascertain the specific additional taxes/duties that might be levied in each country. If you require detailed and accurate information regarding any potential re-entry fees in your country, we strongly recommend that you directly contact your local customs, tax, or treasury office for the most current and precise guidance.
3. Product Assessment
Participants must select the type of their old device from the provided options.
LEFEET reserves the right to reassess the trade-in product and provide coupons upon the examination.
If the package we received is missing the main unit (motor) or battery, or we receive totally unrelated products (e.g., Your old computers or phones), you'll not be eligible for the trade-in project, thus will receive no coupons.
Also, we won't return anything you send to us.
Please package carefully and make sure everything is secured during the shipment.
4. Coupon Delivery & Application
Once LEFEET receives and verifies the trade-in product, the coupon will be sent to the participant's LEFEET account registered on the official website: https://lefeet.com/ within 15 business days after LEFEET receives the trade-in product.
For each LEFEET P1 you purchase, you can only use one coupon. Two or more coupons could be combined and applied during the check-out if you buy two or more units of P1. The number of coupons that can be used must match the number of P1 you purchase.
Each coupon is valid for three months and cannot be used after the expiration date.
5. Order Placement
Participants must purchase the LEFEET P1 model at full price and apply for the trade-in program at checkout.
The order must be placed through the official LEFEET website.
Trade-in orders are not eligible for a refund.
6. General Conditions:
LEFEET reserves the right to refuse any trade-in product that does not meet the criteria provided above.
The trade-in coupon cannot be combined with other promotions, discounts, or offers.
LEFEET is not responsible for any loss of trade-in products during shipping.
7. Changes to Terms
LEFEET reserves the right to modify or terminate the program at any time without prior notice.
Participants are encouraged to review the terms and conditions periodically for any updates.
By participating in the LEFEET trade-in program, you agree to these terms and conditions.
If you have any questions or need further assistance, please contact LEFEET customer support at service@lefeet.com
Feel free to reach out if you need any more information or have other questions!
The LEFEET Trade-in program is open to individuals who own an old LEFEET model or an underwater scooter from other brands.
2. Shipping of the Trade-in Product
Participants are responsible for securely packaging and shipping their old devices to the address provided by LEFEET.
Shipping costs for sending the trade-in product to LEFEET are the responsibility of the participant.
MUST HAVE: main unit (motor), battery;
OPTIONAL: remote control, handle, bracket, chargers and cables, other accessories and spare parts you purchased separately (e.g., tank mount, leg mount, SUP mount, remote control extension kit, single grip rail kit, etc.)
Please note our return warehouses are centralized in Germany and the United States. For returns being shipped from outside them, potential re-entry fees may be applicable in the destination country. These costs are to be borne solely by yourself. Given the complexity and variability of international tax and duty regulations, it is infeasible to ascertain the specific additional taxes/duties that might be levied in each country. If you require detailed and accurate information regarding any potential re-entry fees in your country, we strongly recommend that you directly contact your local customs, tax, or treasury office for the most current and precise guidance.
3. Product Assessment
Participants must select the type of their old device from the provided options.
LEFEET reserves the right to reassess the trade-in product and provide coupons upon the examination.
If the package we received is missing the main unit (motor) or battery, or we receive totally unrelated products (e.g., Your old computers or phones), you'll not be eligible for the trade-in project, thus will receive no coupons.
Also, we won't return anything you send to us.
Please package carefully and make sure everything is secured during the shipment.
4. Coupon Delivery & Application
Once LEFEET receives and verifies the trade-in product, the coupon will be sent to the participant's LEFEET account registered on the official website: https://lefeet.com/ within 15 business days after LEFEET receives the trade-in product.
For each LEFEET P1 you purchase, you can only use one coupon. Two or more coupons could be combined and applied during the check-out if you buy two or more units of P1. The number of coupons that can be used must match the number of P1 you purchase.
Each coupon is valid for three months and cannot be used after the expiration date.
5. Order Placement
Participants must purchase the LEFEET P1 model at full price and apply for the trade-in program at checkout.
The order must be placed through the official LEFEET website.
Trade-in orders are not eligible for a refund.
6. General Conditions:
LEFEET reserves the right to refuse any trade-in product that does not meet the criteria provided above.
The trade-in coupon cannot be combined with other promotions, discounts, or offers.
LEFEET is not responsible for any loss of trade-in products during shipping.
7. Changes to Terms
LEFEET reserves the right to modify or terminate the program at any time without prior notice.
Participants are encouraged to review the terms and conditions periodically for any updates.
By participating in the LEFEET trade-in program, you agree to these terms and conditions.
If you have any questions or need further assistance, please contact LEFEET customer support at service@lefeet.com
Feel free to reach out if you need any more information or have other questions!